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A friend in field is a friend indeed.
What is dynamics 365 Field Service?
Microsoft Dynamics Field Service lets the businesses send services to customers at their house or other site for installation, maintenance or error-handling etc. You can validly send resources to customers & also to take their feedback in the form of automatic surveys. It also keeps a track of all the resources that have been sent.
Want to see it in action?
So, here's why you can rely on the tie.
Why dynamics 365 Field Service?
A product description is incomplete without its features, so here is the complete list of what makes Dynamics 365 Field Service the star of your business.
01
HUMAN RESOURCE QUALITY MANAGEMENT
The perfect man, every time.
With the help of field service, you will be able to send the right technician who will efficiently solve the particular problem and lead you to customer satisfaction.
02
REAL-TIME COLLABORATION
Train the technician.
The newer technicians will be able to take help from experienced ones through real-time collaboration and phone calls to solve the problem they may be facing.
03
RESOURCE MANAGEMENT
Map it to grasp it.
Schedule your resources using a built-in map that will help you keep track of what resource is currently busy at which place. This way, you will be able to know exactly what is going on in your business.
04
FUTURISTIC AUTOMATION
Lets a bot hit the shot.
Field service offers bots that will help technicians to locate customers and to get details about their problems to make sure that the particular technician knows how to solve it before taking responsibility.
05
QUALITY MANAGEMENT
Track like a detective.
Keep a track of every resource & its allocation to make better decisions & to keep scheduling resources effectively to customers who might need them.
06
PROJECT MANAGEMENT
Schedule like a pro!
Field service helps you to schedule resources & technicians without a clash or mishap. It also helps you to predict solutions and help the customers in the best way possible.
07
RISK MANAGEMENT
Errors won't sneak away.
Keeping a history of everything reduces errors and helps rectify them before they become too much to handle. It will also help you see errors that have not even occurred yet so you can stop them beforehand.
Extend to ascend.
Extensions
Being a certified partner with Microsoft Dynamics 365, we offer add-on modules to make different tasks possible from a single platform. In addition to that, we also offer the modification of existing add-on modules.
Train to gain.
TRAINING
Telling ones own experience and techniques is the best way to train others. Join our course to learn exactly how we deal with our clients along with our market tactics.
NAV Clinic.
HEALTH CHECK
Just like getting your car serviced or going for a check-up with the doctor, it is important to look after your business software solution. Dynamics 360 provide a wide range of services for making sure that your system is performing well and that your staff are getting the best out of the solution.
Old is Gold.
OLD VERSIONS
We understand that it is not always desirable to keep switching to newer versions. Although we encourage to adapt to new tech, but in order to keep our customers in their comfort zone, we offer the optimization and management of older NAV versions too. Trust us, they're as good as the new!
Switch to twitch.
SWITCH
In October 2018, the name Microsoft Dynamics NAV was changed to Microsoft Dynamics 365 Business Central. This means that the update for NAV 2018 is not called 'NAV 2019', but rather 'Microsoft Dynamics 365 Business Central'. The cloud version of NAV is called Microsoft Dynamics 365 Business Central Cloud (only rented solution – SaaS). The old NAV On-Premise version is called Microsoft Dynamics 365 Business Central On-Premise (can be rented or owned). Are you ready to jump in the cloud with Microsoft Dynamics 365 Business Central?
