NaviDoc ApS is a B2B software company based in Rødovre, Copenhagen, Denmark, specializing in invoice automation solutions for finance and IT-driven organizations. Operating as a SaaS provider within the IT Services and Finance space, NaviDoc helps businesses streamline invoice handling and financial workflows.
As NaviDoc grew, their core operations increasingly depended on a heavily customized legacy Dynamics NAV solution maintained by a single local developer, creating a serious operational and continuity risk. Dynamics 360 stepped in as their long-term technical partner to stabilize, modernize, and scale the underlying platform.
| Metric | Detail | Optimization Value |
|---|---|---|
| Legacy to Modern | 100% transition from legacy XML-based data flows to modern, API-driven integrations. | API-first Architecture |
| Partnership | Established a reliable, long-term Dynamics ISV technical partnership with dedicated support. | Continuous Support |
| Product Value | Enabled three core AL extensions directly enhancing NaviDoc's B2B invoice automation offering. | Custom AL Development |
NaviDoc ApS's reliance on a custom Dynamics NAV solution maintained by a single developer created severe vulnerability. When the developer became unavailable, operations faced critical risk requiring immediate mitigation.
Lack of continuous support for existing NAV customizations put uninterrupted operations at high risk, threatening business continuity and customer service delivery.
An older, XML-based data integration model created performance bottlenecks and limited scalability, hindering NaviDoc's ability to serve growing customer demand.
Moving to Dynamics 365 Business Central required a complete, API-first overhaul of the integration framework plus specialized D365 expertise for complex customer scenarios.
Dynamics 360's solution centered on replacing unstable legacy NAV components with a modern, API-first architecture on Dynamics 365 Business Central, eliminating single-developer risk and securing NaviDoc's core B2B operations.
Developed a robust, API-based data integration enabling smooth, high-speed import from NAV to Business Central, fully replacing the XML-based model and dramatically improving efficiency, reliability, and scalability.
Created three modular AL extensions (Workflow, Expense, Time) that directly support NaviDoc's invoice automation and B2B product functionality, streamlining billing, expense management, and time tracking.
Established continuous support and maintenance, ensuring uninterrupted operations and providing specialized assistance for complex customer scenarios including advanced reporting solutions.
The collaboration between Dynamics 360 and NaviDoc ApS yielded significant operational and strategic enhancements, solidifying NaviDoc's technical foundation on Dynamics 365 Business Central.
"We value Dynamics 360's commitment to improving customer service and gathering feedback. Their exceptional support in optimizing our invoice handling solutions has been invaluable. We appreciate their continuous innovation, proactive communication, and enhanced training resources. Thank you, Dynamics 360, for being a valuable Dynamics ISV partner."
Leadership at NaviDoc ApS
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