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ERP, CRM and AI Agent Integration

Dynamics 365 Integration Services

Dynamics 365 system integration for Business Central, Finance and Operations, and Dynamics 365 Customer Engagement, connected to Shopify, SAP, Salesforce, payroll platforms, EDI and any third-party API. As ERP integration services, every connection is documented, monitored, and tested for failure scenarios before go-live.

Microsoft Solutions Partner, AI Business Solutions

Integration partner and Microsoft Solutions Partner for organizations in the USA, the UK, the Nordics, and the Middle East.

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The Cost of Disconnected Systems

The Problem

Four signs your systems need connecting, not more manual work. Each one costs your team time every week and makes your data harder to trust as the business grows.

  1. Your Teams Are Working from Different Data

    Finance closes the books on numbers that sales updated three hours ago. Operations places purchase orders against stock levels your warehouse system already moved. Every disconnected system produces a version of the truth nobody fully trusts.

    Connected

    One synchronized record across Business Central, Dynamics 365 CE and your other systems.

  2. Manual Data Entry Is Filling the Gaps

    Someone re-keys orders from your eCommerce platform into Business Central. Someone exports a spreadsheet from payroll and uploads it to Dynamics 365. Every manual step is a point where errors enter and hours disappear.

    Connected

    Orders, payroll and stock flow automatically, with no re-keying.

  3. Your Integration Breaks When Either System Updates

    A connection on undocumented APIs or a fragile point-to-point script fails every time either platform updates. Your team spends more time fixing integrations than using them.

    Connected

    Supported APIs and connectors, reviewed before every platform update.

  4. You Have No Visibility into What Is Failing

    A failed integration sits silent until someone notices a missing order or a payment that never posted. Without monitoring and alerting, failures surface from customers, not from your system.

    Connected

    Monitoring and alerts surface failures before your customers notice.

Where Your Integration Starts

Entry Points

Every integration brief starts from a different place. Choose the one that sounds like you. Each starting point needs a different architecture, so the right approach is confirmed before any work begins.

Business Central

You Need to Connect Business Central to an External System

Connect your ERP to eCommerce, a 3PL, payroll or any other system. Business Central integration uses native connectors, REST API or custom flows, depending on data volume.

Finance and Operations

You Need to Connect Finance and Operations to an External System

Finance and Operations uses OData entities, custom services and Azure Integration Services, often a different architecture from Business Central, so the right approach is confirmed first.

Dynamics 365 CE

You Need to Connect Dynamics 365 CE to Your ERP

Deals closed in Sales and work orders completed in Field Service flow back to Business Central for billing and inventory, natively where apps share one environment.

Microsoft partners and ISVs

You Are a Microsoft Partner Needing White-Label Integration

Integrations for your clients, including the ones their AI agent projects need, delivered under your brand. White label integration with clean handoff or ongoing managed services.

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What We Connect

Integrations

Named systems, delivered and supported. Choose a category. Every connection here has a defined method, documentation and monitoring, so you always know how your data moves.

01 of 07

eCommerce and Retail

Business Central Shopify integration for order sync, inventory, product data and fulfillment through the native Microsoft Shopify connector, the most common Dynamics 365 ecommerce integration. WooCommerce through custom flows or REST API. Amazon Seller Central for order and inventory sync.

  • Shopify
  • Amazon
  • Custom flows

Dynamics 365 Integration Tools

Integration Architecture

Every integration architecture uses supported Microsoft technology, documented against your environment and tested for failure scenarios before go-live.

ToolBest forVolumeFailure handling

Power Automate

Standard flows where a Power Automate connector already exists. The fastest path.LowerBuilt-in retries

Azure Service Bus

High-volume asynchronous exchange that needs guaranteed delivery.HighQueued, logged and retried, never lost

Azure Logic Apps

Multi-step orchestration across more than two systems, including EDI and SAP.Medium to highConditional routing and error handling

REST API and OData

Dynamics 365 API integration for real-time exchange on supported Dynamics 365 REST API endpoints.AnyDocumented failure handling

Dataverse native

Dynamics 365 apps sharing one Dataverse environment, with no middleware.AnyPlatform-managed

Want to know what working with Dynamics 360 actually looks like?

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Integrations Built for AI Agents

AI Agents

An AI agent can only act on the systems it can reach. Before an agent confirms a supplier order, checks stock or posts an invoice, the data behind it has to be connected, current and governed.

Connected Data Agents Can Trust

Microsoft's standard Business Central agents and custom agents both depend on the same thing: clean, synchronized data from every system involved in the process.

Governed Access, Human Approval

Agents act only through documented, monitored integrations, with human approval on every critical action, so automation never bypasses your controls.

One Process at a Time

Start with one job, such as supplier confirmations or order handling, connect the systems it needs, and extend from there.

After Go-Live: Monitor and Maintain

Managed Integration

Most integration failures happen after go-live, not during delivery. A platform update changes an endpoint, a volume increase overwhelms a flow, or a third-party system changes its schema without warning.

  • Monitoring and Alerting

    Every integration Dynamics 360 delivers includes monitoring, so failures surface as alerts, not as missing orders found by your customers. Errors are logged, categorized and escalated by business impact, and data synchronization is checked continuously.

  • Ongoing Maintenance

    When either connected system updates, the integration is reviewed and adjusted before the update reaches production.

  • Managed Integration Services

    Ongoing management instead of a one-time project: monitoring, maintenance, optimization and new connections from one integration hub you can see.

Why Teams Integrate with Dynamics 360

Why Dynamics 360

Dynamics 360 is a Microsoft Solutions Partner for Business Applications delivering Dynamics 365 integration services across the USA, UK, Nordics, and Middle East since 2016, a Microsoft Dynamics integration partner for Business Central, Finance and Operations and Dynamics 365 CE.

71%Lower cost, up to

Cost Savings

Up to 71% lower integration costs through a global delivery model, compared with local consultancies.

200+Clients served

Clients Globally

Trusted by 200+ organizations worldwide, with 150+ projects delivered.

2016Delivering since

Global Team

Offices in the United States, Estonia and Pakistan, delivering as one team since 2016.

Named Scenarios, Not Generic Promises

Shopify, Salesforce, SAP, HubSpot, ADP, EDI, Teams, SharePoint, Power BI and REST API, all named and delivered.

BC and F&O Under One Team

The same third-party system often needs a different architecture on each product. Dynamics 360 covers both.

Documented and Tested

Every integration is documented against your environment and tested for failure scenarios before go-live.

White-Label Delivery

Integration delivery under your brand for Microsoft partners and ISVs.

100%XML data flows moved to APIs
Denmark

NaviDoc ApS: XML Flows to API Integrations

Every legacy XML data flow moved to API-driven integrations on an API-first Business Central setup.

Read the Case Study →

Dynamics 365 Integration FAQs

Common Questions

Straight answers before you book a call. These are the questions clients and partners ask most about tools, cost, Shopify, AI agents and what happens when an integration fails.

Power Automate, Azure Service Bus, Azure Logic Apps, OData and REST API. The right tool depends on data volume, latency, failure handling and whether a supported connector exists.

Question 01 of 06

Ask us something else →

Still have a question?

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Scope Your Integration

Tell us which systems you need to connect and how they work today. We will confirm the right approach and technology.

What happens next

  • 01A consultant replies to set up a call.
  • 02A review of your systems and data flows.
  • 03A recommended approach and an estimate.

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