Licensing, CSP and AI Cost Advisory
Dynamics 365 Licensing and Advisory
Dynamics 365 licensing advice and Microsoft CSP licensing from one team that also delivers the platform. Dynamics 360 right-sizes Business Central, Finance and Operations, Dynamics 365 CE and Power Platform licenses, plans renewals, and forecasts Copilot Credits before your AI agents go live.

Microsoft Solutions Partner and CSP indirect reseller, with Dynamics 365 licensing advice for the USA, UK, Nordics and Middle East.
- Finance team6 usersPremium→EssentialsOverpaying
- Approvers9 usersEssentials→Team MembersOverpaying
- Warehouse4 usersEssentials→EssentialsRight-sized
- Production planners2 usersEssentials→PremiumUnder-licensed
Licensing Got Harder in 2026
Three changes mean “renew as last year” now costs money or access.
- January 2026
Licenses Are Now Enforced
Microsoft began per-user license validation for Finance and Operations, tied to each renewal. Users whose security roles need a higher license lose access after the grace period.
- Now
AI Agents Bill by Use
Business Central’s Payables and Sales Order agents consume Copilot Credits per action. Without a forecast, agent costs arrive as a surprise.
- Every renewal
Roles Change Faster Than Renewals
Teams grow, people change roles and new apps get added, but the license mix set at go-live rarely changes with them.
Where Your Licensing Starts
Choose the situation that sounds like yours. Each one starts with a short call and ends with a written next step.
You Are Buying Dynamics 365 for the First Time
A pre-purchase review confirms which Dynamics 365 license types and tiers your roles need, and what your Dynamics 365 license cost will be, before you sign.
See what the review covers →You Are Paying for Licenses You Do Not Use
Premium where Essentials would do, full users who only approve and report. License right-sizing matches each user to the license their role needs.
Compare license types →Your Renewal Is Coming Up
Renewal is when tiers, terms and attach licenses can change. We review your position before the window closes.
Book a renewal review →You Are Moving From NAV, GP, AX or an Enterprise Agreement
Licensing for your move to Dynamics 365, or from an Enterprise Agreement to CSP, planned alongside the migration.
Explore Migration Services →Are you a Microsoft partner needing licensing advice for your clients?
Ask About White-Label →What Your Licensing Review Delivers
A Dynamics 365 licensing advisory engagement with written findings, not a sales call. You keep the findings, whether or not you license through us.
- 01
License Audit
Assigned licenses compared with security roles and real activity, to find unused, duplicate and under-licensed users.
- 02
Right-Sizing Plan
The license type, tier and quantity each role needs, with the reason for every change.
- 03
Cost Optimization
Attach opportunities, tier changes and term choices that support Dynamics 365 cost optimization without losing capability.
- 04
AI and Copilot Credit Forecast
Expected Copilot Credit use for the agents you plan to switch on, so AI cost is budgeted, not discovered.
- 05
Renewal Plan
Dynamics 365 renewal management: options, timing and the recommended position before your renewal date.
- 06
Compliance Check
License allocation checked against Microsoft’s rules, so you are ready for Dynamics 365 license enforcement and any Microsoft licensing audit.
Dynamics 365 License Types Explained
The questions behind most licensing mistakes, answered. Choose a product to see its license tiers and Microsoft US list prices.
US list prices, paid yearly, before discounts. Source: Microsoft Business Central pricing.
US list prices, paid yearly, before discounts. Source: Microsoft Finance and Operations pricing.
US list prices, paid yearly, before discounts. Source: Microsoft Sales pricing.
US list prices, paid yearly, before discounts. Source: Microsoft Customer Service pricing.
US list prices, paid yearly, before discounts. Source: Microsoft Field Service pricing.
US list prices, paid yearly, before discounts. Source: Microsoft Power Platform pricing.
Business Central License Types
Essentials for full users, Team Members for approvers. A Business Central team member license given to a full user is a compliance risk.
Finance and Operations Licenses
Per-user license validation now checks every user’s security roles at renewal, so tiers must match roles.
Sales Licenses
Professional suits standard sales processes; Enterprise and Premium add AI and customization.
Customer Service Licenses
The right tier depends on channels, volumes and how much AI your service team uses.
Field Service Licenses
Your own technicians and contractors are licensed differently, so separate them before renewal.
Power Platform Licenses
Many Dynamics 365 licenses include Power Apps rights; Power Apps Premium covers users who only need custom apps.
Team Member Licenses
A Dynamics 365 Team Member license suits approvers and occasional users, not full process users.
Base and Attach Licenses
One base license per user; more apps are added as a lower-priced attach license.
Copilot and Agent Credits
Copilot is included in Business Central; agents such as the Payables Agent use Copilot Credits billed by use.
Why License Through a CSP Partner
The Microsoft Cloud Solution Provider program lets a partner sell, bill and manage your Microsoft subscriptions. As your Dynamics 365 CSP partner and a CSP indirect reseller, Dynamics 360 adds advice to the bill.
One Bill, One Relationship
Your licenses, implementation and support sit with one Microsoft CSP partner.
Changes Made by People Who Know Your System
Seat changes, tier switches and new apps handled by the team that configured them.
NCE Terms That Fit Your Budget
Under the New Commerce Experience, monthly terms cost more than annual terms. We advise on NCE licensing terms at every renewal.
Advice That Continues
With your permission, licensing is reviewed as you add users and apps, not only at renewal.
MicrosoftLicenses and price list- DAuthorized distributorProvisions the subscriptions
Dynamics 360Advises, bills and managesOne bill- YouYour teamLicensed for each role
Why Teams Choose Dynamics 360
Dynamics 360 is a Microsoft Solutions Partner and Microsoft CSP indirect reseller advising on Dynamics 365 licenses across the USA, UK, Nordics and Middle East since 2016.
Cost Savings
Up to 71% lower delivery cost than local consultancies, through a global delivery model.
Clients Globally
Trusted by 200+ organizations worldwide, with 150+ projects delivered.
Global Team
Offices across North America, Europe and Asia, delivering as one team since 2016.
Advice Backed by Delivery
A Dynamics 365 licensing consultant who can also make the configuration change the review recommends, so advice turns into action in the same engagement.
AI Costs in the Plan
Agent readiness and Copilot Credit forecasts sit in the same review as your user licenses, so AI spend is planned alongside every renewal.
Across Time Zones
Advisors in Plymouth (USA), Tallinn and Islamabad, Pakistan, in your working hours, with one named contact for every licensing question.
Dynamics 365 Licensing FAQs
Straight answers before you book a call.
It sells and bills Microsoft subscriptions through an authorized distributor. Dynamics 360 also advises on and manages your Dynamics 365 licenses.
Yes, in most cases. Switching your Dynamics 365 CSP provider changes who bills you; your users, environments and data stay as they are.
Essentials covers finance, sales, purchasing, inventory and projects. Premium adds manufacturing and service management. A pre-purchase review confirms which tier each role needs.
It covers reading data, approving workflows and updating selected records. It does not cover running full processes, and giving it to full users is a compliance risk.
Agents such as the Payables Agent and Sales Order Agent use Copilot Credits, billed by consumption. A forecast before go-live keeps AI cost predictable.
The New Commerce Experience sets CSP terms and prices. Monthly terms cost more than annual terms, and changes are limited during a term, so choosing the term matters.
Still have a question?
Talk to a Licensing Advisor →