01

Work-group edition

This version allows 5 Client Access Licenses and more CALs cannot be added. The servers are installed on one machine and cannot be separated. Moreover, the use of external connectors is not allowed. It is suitable for small businesses.

Professional edition

This version is the same as the work-group function, the only difference being no limit on CALs. It also supports only one organization. Enterprise edition: This version does not have any limits, either for CALs or for organizations, the functionality being the same. This version is best suitable when the business requires multiple organizations to use the same CRM from the same platform.

Service provider edition

This edition is enterprise edition with one extra functionality and that is to accept Internal user requests from Active Dictionary and external user requests from Internet Facing Deployment. This version is used my Microsoft partners that offer Hosted CRM functionality to external users to connect them to this CRM through the internet.

02

CRM helps you to create efficient business strategies that take your business to the next level. Planning in advance also helps to reduce any chances of errors or confusion once the process starts.

03

Accessibility for the customer is the biggest advantage of using CRM. It helps you to always take the queries and solve them effectively. This in return, helps your customer be happy and stay loyal to you.

04

Knowing your customers and their trends may help you to make better decisions about what your future steps will be. This way, you can introduce new offers that intrigue your customers and gain more profit.

05

Without customers, a business cannot grow because after all, the customers are the ones who are bringing in the money! Provide customer care and support with CRM to gain popularity and to make your business prosper.

06

Let the world know about you and your business to gain more customers. CRM provides you with marketing tools and strategies that take away the need to hire marketers and to pay extra money to get known!

07

Using CRM, you can reduce the costs. How, you might ask? Because CRM helps you recognize your customer's trends along with other information that will help you make decisions that favor the customer. That way, you spend less on extra planning and confusion that may occur due to uninformed decision-making.

08

You don't need to buy the whole package for CRM to work effectively. You can easily choose the modules that you require & that is what makes it affordable & easy. This also helps to reduce the physical space that CRM takes.

09

The user-friendly interface helps you customize the system according to your preference which makes CRM flexible and easy to use. Along with that, the payment is of monthly subscription model instead of capital payment.

10

CRM also provides project management along with customer care due to which you do not have to worry about things going wrong or any chaos to erupt once the process has started.