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MICROSOFT DYNAMICS 365
CUSTOMER SERVICE
SCROLL
Blueprint to win the trust.
What is dynamics Customer Service?
Microsoft Dynamics 365 Customer Service is exactly what the name implies, it helps you to provide proper service to your customers to gain their trust & grow your business. You can empower the team by providing intelligent systems that give deep, useful insights on every aspect of your business.
Want to see it in action?
So, here's why you can rely on the tie.
Why dynamics 365 Customer Service?
A product description is incomplete without its features, so here is the complete list of what makes Dynamics C5 the star of your business.
01
CUSTOMER MANAGEMENT
Interact. Understand. Solve.
It helps you to interact with your customers on a deep level and understand their problem. Once you understand the problem completely, you can effectively solve it and gain customer trust.
02
FLEXIBLE DEPLOYMENT
Unify to dignify.
Provide an identical interface and procedure to all of your customers even if they are being sent through a number of agents to give them a unified experience and take the burden off of their shoulders.
03
KNOWLEDGE MANAGEMENT
Be informed. Be perceptive
Keep track of customer reviews & agent performances through Microsoft Dynamics 365 customer service to gain an insight into your business and to make better decisions.
04
steady COLLABORATION
Amplify your productivity.
Empower your agents to increase their productivity while solving a customer's issue by giving them a platform to collaborate with each other and share their knowledge for a better customer experience.
05
RISK MANAGEMENT
Survey before delay.
Conduct an automatically generated survey after every customer service to know the feedback of the customers and to act accordingly. Make well-informed decisions to avoid any upcoming errors.
06
CROSS-COMPANY COLLABORATION
Turn kilometers into centimeters.
Use Microsoft Dynamics 365 Customer Service for better cross-company collaboration. You can also help agents to collaborate with each other and to lessen the distance between your team.
Let us tell you more.
Extend to ascend.
Extensions
Being a certified partner with Microsoft Dynamics365, we offer add-on modules to make different tasks possible from a single platform. In addition to that, we also offer the modification of existing add-on modules.
Train to gain.
Training
Telling ones own experience and techniques is the best way to train others. Join our course to learn exactly how we deal with our clients along with our market tactics.
Nav clinic.
Health Check
Just like getting your car serviced or going for a check-up with the doctor, it is important to look after your business software solution. Dynamics 360 provide a wide range of services for making sure that your system is performing well and that your staff are getting the best out of the solution.
Old is gold.
OLD VERSIONS
We understand that it is not always desirable to keep switching to newer versions. Although we encourage to adapt to new tech. but in order to keep our customers in their comfort zone, we offer the optimization and management of older NAV versions too. Trust us, they're as good as the new!
Switch to twich.
switch
In October 2018, the name Microsoft Dynamics NAV was changed to Microsoft Dynamics 365 Business Central . This means that the update for NAV 2018 is not called ‘NAV 2019’, but rather ‘Microsoft Dynamics 365 Business Central’. The cloud version of NAV is called Microsoft Dynamics 365 Business Central Cloud (only rented solution – SaaS). The old NAV On-Premise version is called Microsoft Dynamics 365 Business Central On-Premise (can be rented or owned). Are you ready to jump in the cloud with Microsoft Dynamics 365 Business Central?
Find more solutions.
MICROSOFT DYNAMICS 365
BUSINESS CENTRAL
MICROSOFT DYNAMICS
NAV
MICROSOFT
POWER
BI
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